SalwaCo-operative Society

Shipping & Delivery

Last updated:

Last updated: 23 August 2026

1) Delivery area

We deliver within the Salwa area. We are working on expanding to more areas.

Delivery today is within the Salwa area, and it is shown at checkout with no
choice to make. When more areas open, you will pick your area at checkout.

2) Minimum order

5 KWD.

An order below that is not accepted, and the app tells you before payment.

3) Delivery times

Online ordering24 hours a day
Delivery24 hours
Nearest available slot1 hour after ordering

You choose the slot that suits you from those available when you place the
order.

4) When the order arrives

  • The driver contacts you before he arrives.
  • Check the order in front of him — any damaged or missing item goes back on

the spot and its value is refunded.

5) If delivery fails

If we cannot reach you, or nobody is at the address:

  1. The driver tries to call you.
  2. If that fails, the order is returned to the society.
  3. We contact you to reschedule or cancel.

Fresh and chilled items may not be fit to send again, so the item is cancelled
and its value refunded.

6) Tracking your order

You follow your order's status from "My Orders" in the app, and you receive
notifications whenever the status changes.

7) Contact

Salwa Co-operative Society — Kuwait

  • Phone: +965 55054996
  • Email: support@salwacoop.app
  • Instagram: @salwa_coop — https://instagram.com/salwa_coop